A Phone System That Works as Hard as You Do.
Modern, cloud-based business phone system with mobile apps, video conferencing, and team messaging — paired with reliable business-grade internet. Reduce your phone costs by up to 70% while getting more features than your old system ever offered.
The Problem We Solve
Old-school phone systems are expensive, inflexible, and locked to the office. You're paying for hardware maintenance, line rentals, and call charges that haven't made sense for years. And when your team works remotely or between sites, the system falls apart.
3CX replaces all of that with a modern, cloud-hosted phone system that runs on any device — desktop, mobile, or browser. Your business number follows your team wherever they go. Calls, video meetings, live chat, and SMS all run through a single platform.
And because we bundle it with business-grade internet connectivity, you get the call quality and reliability that cheap VoIP solutions can't deliver.
What's Included
A complete business communications platform — phone, video, chat, and internet in one package.
Cloud-Based Phone System
Full business phone features — auto-attendant, call queues, ring groups, voicemail to email, and call recording — hosted in the cloud with 99.9% uptime. No on-premise hardware to maintain.
Mobile & Desktop Apps
Your team takes and makes calls from their business number on Android, iOS, Windows, and Mac. Hot-desking and remote work just work — no special configuration needed.
Video Conferencing
Built-in video meetings with screen sharing, recording, and up to 250 participants. No extra Zoom or Teams licence required for basic video calling.
Team Chat & SMS
Integrated messaging between your team, plus business SMS from your main number. Customers text you, staff chat internally — all in one app.
Business-Grade Internet
We pair your phone system with reliable, high-speed internet optimised for VoIP traffic. QoS prioritisation ensures call quality stays crystal clear, even when the network is busy.
Call Analytics & Reporting
Detailed dashboards showing call volumes, wait times, missed calls, and team performance. Understand how your phones are being used and where you can improve customer experience.
What Migration Looks Like
Design & Configure
We map your current call flows, set up your 3CX system, configure auto-attendant menus, ring groups, and voicemail. We port your existing numbers so nothing changes for your customers.
Deploy & Train
Apps installed on all devices, staff trained on the new system, and internet connectivity verified. We run the old and new systems in parallel until everyone’s comfortable.
Support & Manage
24/7 support for any phone system issues. We manage updates, configuration changes, and new user setup as your team grows.
Why Businesses Switch to 3CX
Ready to Upgrade Your Phone System?
We'll design a 3CX solution that fits your business and show you exactly what you'll save.
Speak with a communications specialist:
(02) 4086 9950